GROUND FLOOR - High Speed, boarding zone for the following trains:
UPPER FLOOR - High Speed, boarding zone for the following trains:
Passengers can reach these floors from the tropical garden or the Cercanías suburban train station.
GROUND FLOOR - Long Distance (between the Cercanías and High Speed zones), boarding area for the following Alvia and AV City trains:
Located on the ground floor of the station at the same level as the platforms, the boarding lounge has a Renfe area, a space reserved for first class customers as a supplement to the services offered at the Club Lounge on the top floor.
The Last Minute Point is located near the Renfe area to help urgent processing related to ticket changes (times or class), cancellations or situations such as missing a train. There is also a Club Lounge and two nearby last minute points on the top floor to help passengers.
There are also plenty of places in these areas for shopping or eating.
On the ground floor of the station at the same level as the platforms.